We have more than 5000 SKU, send us the product photo!

Have any questions?

Find possible answers below or contact our sales team​ for any questions.

Q:Sample free or need to pay?

If you don’t need to print a custom logo or other artwork on the products, it will not charge any cost.
Just tell us your freight collect account like FedEx DHL TNT, if you don’t have an account, it needs to charge Express fee properly.

Q:What’s the order of processes?

Custom Design–Making custom mold/logo/package first.
Samples–Making samples for you to check.
Confirm Order - Signing sales contract after samples confirmed.
Deposit– 30% deposit before mass production.
Production arranged–we will process the production.
Remaining payment–after inspection, balance before shipment. Shipping–we will ship the goods to destination port.
Confirm bill of loading/commercial invoice/packing list.
After sales service.

Q:How to receive a price quotation in the shortest time?

When you send us an inquiry, please kindly make sure all the details, such as model NO., product size, and tube length, color, order quantity. We will send you offer with complete details soon.

Q:What types of payment terms do you accept?

Normally, the payment terms we accept are T/T(50% deposit, 50% before shipment)and 100% full payment in advance.

Q:How do you control the quality?

After sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.

Q:If any quality problem, how can you settle it for us?

If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container.
After the negotiation, if we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.

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From Glass Expert

We want to learn about your goals to see if we’re a good fit for each other while giving you an existing stock style glass container or make your own design.

NO.999, qianshan Road, Hefei City,Anhui Province,China
(+86) 17356423657

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Sales Support/Technical Support/Compliance Support
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